Support
We're here to help. Before reaching out, please read the two pages below — most questions about ticket delivery, timing, and refunds are answered there.
Delivery info
How and when you'll get your tickets
Learn how electronic tickets are transferred to you before kickoff and what you need on match day.
Read delivery info →Refund policy
Cancellations, postponements, refunds
Understand when refunds apply, how postponed matches are handled, and the steps to request one.
Read refund policy →Still need help? Contact us by email
If your question isn't answered on the pages above, our support team is happy to help. Please email us with your order number, the match, and a short description of your issue so we can respond as quickly as possible.
We typically reply within 24 hours. Closer to kickoff we prioritize urgent match-day requests.